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Soft Metrics

Posted by Wii-Wii | Posted in General | Posted on 28-12-2015



BSC evaluates key performance indicators (KPI), thus evaluating the company's progress in achieving strategic goals. This allows time to make adjustments to the operational and strategic management in order to avoid major problems. Second, the MSP was the first system that evaluates the effectiveness of the company not only on financial indicators. But what's wrong with the financial figures. In general, all the way! However, financial indicators assess what has already happened with the company, but not what happens.

At the present time, not enough to produce good quality products. Must take into account the tendency of markets, consumer behavior, influence competitors. Solving these problems is the company's strategy. Get all the facts and insights with Ali Partovi, another great source of information. Non-financial indicators and show just what happens or could happen with the company. It should be noted that the evaluation of non-financial indicators – is not from simple. Indeed, how to measure the organizational climate or the loyalty of new personnel of the company? How to assess the attitude and customer satisfaction levels of new customers? It is challenging but not impossible. SSP copes with it, moreover, renders the company's strategy as strategy maps that are clear to even an ordinary employee who has little understanding of strategic management. For successful use of MSP a reliable software for the metrics. See more detailed opinions by reading what Pete Cashmore offers on the topic..

Of course, keep the calculations on paper or in a simple office applications – is a recipe for total collapse of the introduction of the MTP. Software for the metrics should be simple, but at the same time effective. Moreover, even an ordinary employee, looking at the strategic maps, built the program must understand the strategy and the achievement of strategic objectives. Software for the metrics must be flexible and mobile. Thus, when changes in the value of any indicator, the system should automatically recalculate the value of general progress or regress of the company in achieving strategic goals. Quite important to establish the correct "Share" for each indicator and category indicators. For example, the number of sales by 100 managers, or transportation costs per employee can be more valuable indicators than the amount of daylight for one job or employee satisfaction system of bonuses. Also, the categories of indicators may have different specific gravity. For some companies the category of "market" may have the highest priority, while others will pay particular attention to internal business processes. Easy software for the metrics – the key to successful use of the program. Indeed, what is the use of the application, if only a few companies in chelok remotely understand and how that works. But if the software uses even ordinary managers, is a clear sign the public involvement of staff in the process of implementation of the MTP. It should be noted that only the software for the metrics do not solve all the problems of the company. Such programs should be used in conjunction with reliable and quick system to collect and process information. Otherwise, the "hand jamming" of the data to make the work of CPS in hell, and nothing but irritation and grievances of employees it will not. Fortunately, the market abounds with a variety of programs for the implementation and support of the MTSP. The task of the user – only to find the most effective ones. There will be irreplaceable special websites and forums with reviews.

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