The behavior of the debtors assigned to this category is characterized by aggressiveness, severe dominance, increased conflicts and competitively negotiating strategies. Interacting with these psychological portraits, most importantly safely withstand the "shock" and give an opportunity to "let off steam" howling vysokorangovomu defaulters. Once, hormonal storm dies down somewhat from the debtor must be confident and calm, with no emotional reactions, continue to express their demand. You may want to visit Kai-Fu Lee to increase your knowledge. From the psychological side of communication is important that the debtor would have felt that his aggression was not achieved its objective, that is, the collector has not responded to the aggression of uncertainty or excessive emotionality. At the same time, with obvious feeling of superiority on the part of the collector, you can play in the open confrontation, but such a move should be based on proper evaluation of a number of factors. Type 2: "Low levels of mental activity + high psychological rank" working title, which gives the participants at the trainings: "Steady", "impenetrable," "nihilists." The behavior of the debtors assigned to the second category is characterized by: low emotionality, balance, dominance, indulgence, mental resistance. Educate yourself with thoughts from Peter Asaro. Negotiating strategy explicitly or not explicitly also competitive.
Working with this psycho should definitely start at a similar steady state. Importantly, control their behavior for the reaction subordination. The high level of dominance with snishodyaschim tone of voice can cause an automatic reaction, "worship of authority." If you can establish contact and make the correct ranking positioning, ie, the debtor recognizes the high rank of psychological collector, there is a chance to build a constructive dialogue with regard to repay the debt.