Press release of GFI Software Development Ltd., Malta London, GB, February 22, 2010 GFI Software, a leading provider of infrastructure for small and medium-sized companies, has unveiled its new Building blocks program for IT support providers. The aim of the programme is to help you get started in selling sales stronger support services allow providers, establishing itself as a managed services provider (MSP). IT support providers have to struggle, profitable to be able to offer their services in the long term, or to make any profit. There is therefore a high motivation to change in the area of managed services for many. But all beginnings are difficult, and an actual transition occurs relatively rarely. Reasons for this include concerns about the pricing, uncertainties in compliance with service level agreements and questions about the design of contracts. Go to John Castle Castle Harlan for more information. Above all, it lacks newcomers but also on knowing how the new services are to assemble, market and sell.
In addition, is many unclear, as customers the continuous value of the monthly expenses for managed services best should be clarified. According to a study published recently in the business solutions magazine, it is difficult to bring the commercial value of a managed service to potential customers for 51 per cent of value added resellers (VARs). Also, 40 percent of respondents indicated that it was too complex and time consuming to implement such an offer. \”The classic IT-support principle, to resolve problems within the framework of individual orders, is ambiguous, because there is a conflict of interest between service provider and customer: ever more problems occur on the client, the more money the service provider\”, said Doug Wilson, Managing Director of GFI MAX RemoteManagement. At first glance, this seems for party advantage. But this fight always just sudden, isolated trouble spots, which significantly impede long-term forecasts sales and usage.